TERMS & CONDITIONS
Domestic shipments are sent through FedEx and Purolator, fully insured, and at no extra charge.
International shipments are sent through FedEx. Duties, brokerage fees and all other related costs to import are the sole responsibility of the buyer.
Sales TAX is 13% HST in Ontario, where we are located. Even if the buyer is overseas, as the sale occurs in Ontario, HST must be paid. Visitors to Canada may be eligible to have some of their HST refunded upon leaving the country. Please visit the Canada Revenue Agency website for more information.
Return Policy We are pleased to offer you a store credit for goods returned within 5 days in original packaging, with original tags, and proper documentation or an exchange of your purchase.
Layaway Policy For your convenience we offer a two-month layaway plan at no additional charge. We request 30% down payment within five days of placing your order, with the remaining balance payable in two installments within 60 days. Should you need an extended plan, we would be happy to consider your requirements. Please contact us in advance for an extension arrangement.
Ritchies Jewellery Estate reserves the right to release the item after 60 days should the payment not be received in full, at which point all payments made for the item will be converted into store credit. Such credit may be applied exclusively towards the purchase of other items from this website, unless prior arrangements have been made with Dover Jewelry in writing.
Please note that the guidelines, policies and other terms and conditions of use and sale at our company may vary.
Note: all carat weights and stone measurements reflected in our Jewelry descriptions, represent approximate figures. Mounted stones are graded only to the extent rendered possible by the mounting. Certain gemstones are treated to enhance their color and overall beauty. Such treatments may not always be permanent and/or may require special care. Please email us for further details in this regard.